Get in Touch — We’re Here to Help!
Have a question about a product? Need help with an order? Our dedicated support team is ready to assist you. Your satisfaction is our top priority, and we’re committed to providing a fast and helpful response.
First, Check Our Quick Solutions
Many common questions can be answered instantly. Before reaching out, please check the following:
- Haven’t Received Your Key?
- Keys are delivered to your email inbox within 5 minutes of purchase. Please be sure to check your Spam, Junk, or Promotions folder, as automated emails sometimes land there.
- Activation Problem?
- Please double-check that the key you purchased matches the exact software version you are trying to activate (e.g., Windows 11 Pro vs. Windows 11 Home). For step-by-step help, please visit our [Product description Guide].
- General Questions?
- For questions about payment, refunds, or product legitimacy, you can likely find an immediate answer on our Telegram.
Other Ways to Reach Us
Email Support
If you prefer, you can email us directly. To help us resolve your issue quickly, please include your name and order number.
Email: thanhtay@torzteam.com
Live Chat
For instant help with pre-sale questions or simple order lookups, chat with a live agent.
Available: 9:00 AM – 6:00 PM (Your Timezone), Monday – Friday.
[@G3ZLV]
Our Commitment to You
We know that getting your software up and running is important. Our team works hard to respond to all inquiries as quickly as possible.
Our typical response time is within 12-24 hours.
Thank you for choosing www.torzteam.com ( AKM Global Digital Marketplace )
